Crafted with care from quality

Warranty

Download the DIY SC4000/SC5000 Warranty

DIY AWNINGS LLC LIMITED WARRANTY

DIY AWNINGS, LLC (AKA) DIY AWNINGS.US warrants the awning frame work, awning frame finish, fabric covers, motors and electronics, if so equipped, to be free from defects in materials and workmanship under normal and proper use for the following duration, all commencing from the date of sale:

FRAMEWORK:

The awning’s aluminum framework is warranted against material failure due to quality and workmanship.

SC4000 models: For a period of five (5) years
SC5000 models: For a period of seven (7) years

FRAMEWORK FINISH (POWDER COATING):

The framework finish is warranted against fading, blistering, peeling, or delaminating from the aluminum framework.

SC4000 models: For a period of three (3) years*
SC5000 models: For a period of five (5) years*
* within 1/2 mile from saltwater, 90 days on the finish

FABRIC COVERS AND FABRIC SEAMS:

Awning fabric cover, sewing and seams are warranted against excessive loss of color or strength from normal exposure to sunlight and atmospheric chemicals.

SC4000 models: For a period of five (5) years
SC5000 models: For a period of eight (8) years
Fabric Recovers: For a period of (8) years
Replacement Valances: For a period of (8) years

Exceptions to this fabric warranty are as follows:
  • The formation and presence of mold and/or mildew are not covered under the terms of this warranty. Mold and mildew will not grow on a man made fiber (acrylic) unless there is an organic matter (dirt) for the mold or mildew to grow on. Reasonable care should be taken to clean the fabric cover of any surface dirt or other organic matter to prevent the formation of mold and/or mildew.
  • Waffling or puckering of the fabric around or near a fabric seam may occur anytime during the life of your product. This occurrence does not affect the performance of the fabric and is not considered a product flaw or defect.
  • The inevitable discoloration, scarring or premature wear of the fabric on units equipped with a center support – any SunCover 5000 model over 20’0″ wide. It is understood, by acceptance of this warranty, not to be covered under the terms of this warranty. Center supports come in direct contact with the fabric and they are known and accepted to cause any and/or all of the above-mentioned symptoms.

MOTORS:

The optional motor, if so equipped, is warranted for a period of (5) five years on all models. Although the motors used in our products are rated for outdoor use, adequate steps must be taken to protect them from rain, sleet etc. Motor damage due to water infiltration is not covered under this warranty.

ELECTRONICS:

Electronic accessories are warranted for a period of (5) five years for all models. In addition, it is understood, by acceptance of this warranty, that optional electronic accessories purchased to help protect the value of your awning  (i.e. wind sensors, sun/wind sensors, etc.), are not sold as a guarantee, but as an added level of protection to guard your awning from damage associated with acts of nature. Reasonable care and use of your awning is the responsibility of the owner and should not be entrusted to electronic devices.

Any defects in the awning must be reported within the warranty period listed above. Under this warranty, DIY AWNINGS, LLC reserves the right to repair or replace those parts that have been returned or are deemed defective. If any item is replaced due to a warranty claim, the warranty is not extended on the replaced item, but rather applies to the original warranty period. This warranty is non-transferable.

This limited warranty does not cover defects caused by faulty installation, reinstallation, or service by the homeowners or any other entity. DIY AWNINGS, LLC is not responsible for normal wear and tear, damage caused by misuse, vandalism and acts of nature such as, but not limited to, hurricanes, tornadoes, wind, hail, flooding, fire, snow loads, rain or rain accumulation.

Labor cost for the removal and reinstallation of awning parts is not covered by this warranty and is the responsibility of the home owner. Any defective part must be returned to DIY AWNINGS, LLC.

DIY AWNINGS, LLC shall not be liable for any incidental or consequential damages, loss or injury. This warranty gives you specific legal rights, but you may also have additional or other rights, which may vary from state to state.

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