Your awning has been specifically crafted and custom built for your unique needs which render it unsellable to another customer. If an awning needs to be returned, we can typically salvage the components, if received undamaged.
A 30% restocking fee (on the original sale) will be charged.
If you are returning a non-defective product, you must pay return shipping fees.
In order to return your product, you must contact us to get a valid return authorization within 15 calendar days from the date of delivery.
You must also get your product to a shipper and have it delivered to us within 30 calendar days from the date you received it.
All returns must be complete. If your return is not complete and undamaged, it will be rejected and returned back to you.